Our friendly customer care team are here to assist you Monday - Friday from 8:00am to 4:30pm AEST, Saturday from 9:00 am to 4:30 pm AEST and Sunday CLOSED.
Upcoming Public Holidays:
Thursday 25thApril – Closed
Simply fill out the form on this page or contact us via one of the methods listed below.
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SMS (new!)
Love the convenience of SMS? Simply tell us your query and we will get back to you within 2 hours (during our working hours).
Live chat
Chat in real-time with a comfort expert by clicking the button on the bottom left of any page of our website. If we aren't available, you're welcome to leave a message and we will get back to you as soon as we can.
Comfort Concierge
Need help styling your home to source must-have products? Our team are there every step of the way to ensure you enjoy an effortless online shopping experience. Phone us during our available hours on 07 33389402 or email us at comfortconcierge@ptpl.com.au.
Phone
Phone us during our available hours on 1800 630 690. If our team is unavailable, simply leave a voicemail with your contact details and we will call you back.
