Please complete the form below and one of our friendly customer care team members will be in touch shortly. Alternatively, you can reach out by one of our other contact methods listed.


Our friendly customer care team are here to assist you Monday - Friday, 8am to 5pm AEST, Saturday from 9.30am to 5pm AEST and Sunday from 10am to 4pm AEST. Simply fill out the form on this page, or contact us via one of the methods listed below.

Live chat

Chat in real-time with a comfort expert by clicking the button on the bottom left of any page of our website. If we aren't available, you're welcome to leave a message and we will get back to you as soon as we can.


Love the convenience of SMS? Simply text your query to us during our available hours on 0481 611 300 and we will get back to you within 2 hours.


Phone us during our available hours on 1800 630 690. If our team is unavailable, simply leave a voicemail with your contact details and we will call you back.


You can also email us directly at

We look forward to hearing from you soon!

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