Please complete the form below and one of our friendly customer care team members will be in touch shortly. Alternatively, you can scroll further down for our phone, email or online chat details.

Phone support

Our friendly customer care team are happy to assist you Monday - Friday, 8am to 5pm AEST and Saturday, 10am to 4pm AEST.

Please note that our call centre is not operational on a Sunday however we will respond to any queries at our earliest availability. As such, we are only able to make changes to orders Monday - Saturday, during the business hours listed.

Phone: 1800 630 690

Email us

You can email our customer care team directly at

Live chat

Chat with a comfort expert by clicking the "Chat With Us" button on the bottom left of any page of our website.

We’re available Monday – Saturday during the business hours listed above. Outside these hours, please leave a message and we’ll get back to you as soon as we can.

Contact us