Willow Platter

Product details

Product Code: ROBRIKPS23

Care instructions

Delivery

How much will my shipping cost?

Enjoy $12.95 postage and packaging nationwide for standard sized orders. Please note that a small range of our products fall into a bulky or oversized category. The shipping cost for your order will be calculated during the checkout process, with details on charges below.

• Standard parcels - $12.95
• Bulky parcels - $39.00
• Large bulky parcels - $49.00
• Oversized parcels - $79.00

How will my order be sent?

We utilise a variety of trusted delivery partners to send parcels. Once your order has been dispatched, you will receive an email containing a link to your tracking information.

How long will delivery take?

Please note: Due to high demand during the Christmas period, minor dispatch delays may occur. Processing time for online orders may extend from our usual 1-3 business days to up to 5 business days. We appreciate your patience and understanding during this busy time.

We aim to dispatch orders within 1-3 business days (excluding Public Holidays) of receipt. Please note that we are a Brisbane based company, so depending on where you live, delivery to most areas of Australia will take 2-5 working days after dispatch (WA & NT may take 7-12 working days).

Click & Collect

Click & Collect is available in all Pillow Talk stores. With this free service, you can order by 5pm and collect the next day.

Simply select Click & Collect in the cart during the checkout process. We will notify you via SMS and email when your order is ready for collection.

30 Day Returns

We want you to shop with confidence at Pillow Talk, knowing that you can return your purchase if you change your mind.

We will provide you with an exchange or refund in any of our stores or via post if:

• You have proof of purchase (either the Tax Invoice sent with your order confirmation or Packing Slip sent with your parcel).
• You purchased the product in the last 30 days.
• The product is in its original condition with all packaging and labels and has not been washed, worn or used.
• For hygiene reasons, unless the item is faulty, we are unable to exchange or refund Quilts, Pillows, Toppers and Overlays, Underblankets, Electric Blankets, Mattress & Pillow Protectors and Pet Beds. Please select these items carefully before purchasing.
• Every effort is made to ensure accuracy of images however due to differences in screen resolution, colours of products may vary in person.

For further details please see our Returns & Refund Policy.