Delivery Update: 21/04/2020

Please be reassured, the Pillow Talk team are fully staffed to deliver our same high standards for all online orders, but the current COVID situation has caused some challenges.

Our shipping provider is Australia Post who have advised they are presently experiencing some delays with the extremely high volume of deliveries. There is potential for up to 7 days delay, but they continue to be committed to delivering orders as fast as possible, so please be reassured your order is on its way and we’re here to help.

Thank you for your understanding. More information from Australia Post can be accessed here.

Pillow Talk (Pillow Talk Pty Ltd ABN 69 010 861 711) will acknowledge receipt of your order by confirming email. Every endeavour will be made to dispatch your order within five business days of order placement. 

If there is to be any delay we will advise you separately by email indicating the expected dispatch date.

Please note that all parcels ordered on our website are sent via Australia Post eParcel and require a signature upon delivery. In the event that no one is home to sign for the parcel, it will be redirected to the nearest post office that can facilitate it. Australia Post should leave an attempted delivery notification in your letterbox to advise you where the item can be collected from.

If you require information regarding the delivery of your parcel, please contact our customer care team via the Contact us form or phone 1800 630 690 during office hours.

Depending on the distance from your nominated address to Brisbane the in-transit time should be within the range of 2-5 days from the date you receive Australia Post's confirmation of receipt of your parcel (we will advise separately for dispatches outside Australia). WA & NT will generally take between 7-12 working days.