How do I redeem my Club Comfort discount online?
Simply register an account on our website via the link below:
During registration, make sure you tick the "I want to sign up to the free Club Comfort and save on every transaction!" box. Note that if you don’t tick this, you’ll register to the site but not activate your Club Comfort account. Once completed, you’ll see the discounts applied to items in your cart.
I have an account on the website but my Club Comfort discount isn’t showing in the cart. What should I do?
Open the below link:
Scroll down to the section that reads "I want to sign up to the free Club Comfort and save on every transaction!" and tick the box. Save the changes, and then log out and log back in. By logging out and in again the Club Comfort discount will register against your account.
I'm a Club Comfort member in-store, how do I redeem my discount online?
To redeem you Club Comfort discounts online, you will need to register for an account on our website via the link below:
During registration, make sure you tick the "I want to sign up to the free Club Comfort and save on every transaction!" box. Note that if you don’t tick this, you’ll register to the site but not activate your Club Comfort account. If you use the same email address as the one you provided in-store, your online and in-store accounts will merge as one. Once you have completed creating your online account, you’ll see the discounts applied to items in your cart.
Where do I enter my Club Comfort card number on the website?
Your Club Comfort card number is used in-store, but is not required on the website. We use the email address bound to your Club Comfort account. Not sure which email is associated to your card? Contact our customer service team and we can check for you.
What benefits do I receive if I am a Club Comfort member?
When you sign up to Club Comfort, you will receive a number of benefits, including:
- 15% off full-priced items on your first purchase after becoming a member
- 10% off full-priced items on each purchase
- 5% off already reduced items on each purchase
- VIP offers and exclusive access to flash sales
- A special gift on your birthday
How do I sign up to become a Club Comfort member?
You can easily join Club Comfort online during registration of a new account. Already have an account online with us? Simply opt-in to receive benefits during the checkout process, or by updating your profile when you are logged in.
If you want to find out more, please call our Customer Service team during business hours on 1800 630 690 or email them at email@example.com.
What information do I have to provide in order to become a member?
In order to sign you up, we will take a number of details from you, including your name, email address, phone number and home address. We would also love you to provide your date of birth, so that we can send you a special gift for your birthday, although this is optional.
Are my personal details safe?
Does it cost me anything to become a member?
Club Comfort is completely free to join!
Do I need to carry a Club Comfort card to receive my benefits?
No you don’t! If you would prefer not to bring your card with you, or forget to bring it with you, our helpful team members can look you up in our system to ensure you still receive your benefits.
How do I redeem my Club Comfort discounts in-store?
Simply present your card in-store (or let staff know that you’re a Club Comfort member) and your discounts will be automatically applied to your purchase. If you don’t have your card with you, we will simply look you up in our system.
How do I find out about new offers?
Any flash sales and special offers that we conduct will be promoted via email. If you don’t want to receive every email we send, you can opt to change the frequency of emails here:
I’ve lost my card! Can I have a replacement card issued?
You sure can! If your card becomes lost or damaged, simply let our staff in-store know and they can reissue your card for you. They will also disable your old card to keep your membership and personal details secure.
If you have any other questions about Club Comfort, please call our Customer Service team during business hours on 1800 630 690 or email them at firstname.lastname@example.org. Alternatively, you can talk to our friendly in-store staff.